Celebrate the courage of the people who serve with our Personalized Military Ornament, a meaningful Christmas tree decoration designed for soldiers, veterans and proud military families. Each ornament is personalized with the name you choose, turning a patriotic design into a keepsake that honors one person’s service and sacrifice. Choose from a wide range of military designs, including combat gear with helmet, boots and dog tags, tactical vests in different camo patterns, army helicopters and fighter jets, a paratrooper wrapped in Christmas lights, a soldier beside the American flag, and a veteran memorial design that reads as a lasting tribute. The ornament is available in wood for a warm, rustic look or acrylic plexiglass for a glossy finish with transparent edges, and it can be printed on one side or two sides with bright, fade-resistant colors that keep every detail crisp. With sizes from 2.5 to 9 inches, you can hang a small version on the Christmas tree or display a larger one on the wall, in a window or on a shelf. This custom soldier ornament makes a heartfelt present for army, marines, navy, air force and national guard members, military moms and dads, spouses, deployed loved ones and retirees, and it is also a touching way to remember a fallen hero on Veterans Day, Memorial Day or during the holidays. Order today and give a personalized ornament that will be treasured for many Christmases to come.
- Personalized With Any Name: Add the name of your soldier, veteran or service member to make a one-of-a-kind military ornament. Every piece is printed to order, so each keepsake feels personal and made just for the person you are honoring this holiday season.
- Many Military Designs To Choose: Pick from combat gear with helmet and boots, tactical vest, army helicopter, paratrooper with Christmas lights, US flag soldier or veteran memorial styles. Fits army, marines, navy, air force, national guard and veterans.
- Wood Or Acrylic Material: Choose a rustic wooden ornament or a glossy acrylic plexiglass ornament with transparent edges. Printed on one side or two sides with sharp, vivid, fade-resistant colors that keep every detail clear year after year.
- Sizes For Every Tree: Available in 2.5, 3.54, 3.93, 5, 5.5, 6, 7, 8 and 9 inches. Small sizes hang perfectly on a Christmas tree, while larger sizes stand out as wall decor, window hangings, car mirror charms or a memorial display.
- Meaningful Keepsake For Military Families: A thoughtful present for military moms, dads, wives, girlfriends and kids, deployed soldiers, retirement, homecoming, Veterans Day and Memorial Day. Comes ready to hang so it can be enjoyed right out of the box.
At Namashops, we are dedicated to ensuring your satisfaction with every order. If there's anything wrong or if you have any concerns about your purchase, simply reach out to our customer service team at contact@namashops.com.
1. Defective/Damaged Orders
1.1 Time Limit
If you encounter any issues with your purchase, please reach out to us within 30 days from the delivery date to be eligible for a replacement or refund. Unfortunately, we cannot process requests beyond this time frame.
1.2 Eligibility
Since each item from Namashops.com is custom-made and printed specifically for you, our return policy only allows for returns or full refunds in the case of a major problem with the received item. You are eligible for returns or full refunds in the following situations:
- The item is significantly different from the description or the preview shown to you.
- The item is damaged due to the fault of our factory or the carrier.
- The item received is not what you ordered.
Please note that there may be a slight difference of up to 20% between the advertised images and the actual item you receive. This difference can occur due to factors such as lighting during photo shooting or variations in monitor display.
For any other cases not mentioned above, we may consider offering a partial refund, excluding the shipping costs.
1.3 How to file a claim
To file a claim, please send us an email with the following information:
- Order number
- Video or photo of the defective product
- For printing errors, include photographs of the error
- For sizing issues, include a measuring tape, stick, or ruler in the photos of items
- If some of the items are missing, provide images of the received item and the detailed shipping label
- If the received item is not functioning properly, provide a video clearly showing the issue.
Our support team will review the photos/videos you provide of the defective item. If eligible, we will send you a replacement product at no extra cost. In rare cases where sending a replacement is not possible, we will fully refund you for the eligible product, including shipping costs.
1.4 Exceptions:
Refunds or replacements are generally not accepted for instances where there may have been unintentional errors on the customer's part, including:
- Incorrect selection of sizes, designs, colors, etc.
- Failure to carefully preview the design, as some of our printing files are automatically generated to match the preview on our website, or failure to provide the personalization.
We kindly request that you carefully review your order before checking out to ensure its accuracy. Please note that refusing the shipment or returning the item at your own expense doesn't guarantee a refund.
2. Lost/ Missing Orders
If you haven't received any updates on your order for over 15 days, please let us know by email. We will investigate the issue to find out why the shipment is delayed. If we determine that the order is lost because of our mistake, we will either send you a replacement or give you a full refund.
However, please keep in mind that we cannot take responsibility if the order isn't delivered due to an incorrect address or if the recipient refuses/forwards it.
3. Replacement/ Refund Process
Since our products are customized with your information, we do not accept returns. You have the option to donate, keep, or dispose of any unwanted items at your convenience. If you require a replacement, the timeframe will follow the same process as a regular order.
In the case of a refund, you will receive a confirmation once the process is complete. Please allow approximately 5-10 days for the refund to be credited back to your account, depending on your bank's processing time.
Please be informed that by placing an order, you are accepting and agreeing to all the terms mentioned above.
