Celebrate one of life’s sweetest milestones with a Personalized First Christmas Ornament made especially for couples beginning a new chapter together. Customized with two names and a meaningful year, this romantic Christmas keepsake is a beautiful way to remember your first holiday season as newlyweds, husband and wife, or loving partners.<br>Featuring elegant wedding-inspired details such as intertwined rings, romantic hearts, festive greenery, delicate snowflakes, golden bows, and seasonal accents, this custom couple ornament brings a warm and meaningful touch to your Christmas decorations. Designs inspired by Our First Christmas, Mr & Mrs, and First Christmas Married make it a special reminder of your wedding year and the memories you created together.<br>This personalized newlywed Christmas ornament also makes a thoughtful gift for newly married couples, engaged partners, brides and grooms, husbands and wives, daughters, sons, friends, or family members. It is a charming choice for Christmas gifts, wedding gifts, bridal showers, engagement celebrations, anniversaries, stocking stuffers, or holiday surprises.<br>Display it on a Christmas tree, ornament stand, wreath, mantel, or festive holiday arrangement to add a personal detail to your seasonal decor. More than just a decoration, this custom wedding ornament becomes a meaningful keepsake couples can enjoy year after year as they look back on their first Christmas together and celebrate the love that started it all.
- PERSONALIZED FIRST CHRISTMAS ORNAMENT FOR COUPLES: Celebrate a special milestone with a custom Christmas ornament featuring the couple's names and year. Perfect for newlyweds, husband and wife, or partners celebrating their first Christmas together, this personalized keepsake captures the joy of love, marriage, and unforgettable holiday memories.
- ROMANTIC WEDDING INSPIRED CHRISTMAS DESIGN: Beautifully designed with intertwined wedding rings, romantic hearts, festive greenery, delicate snowflakes, elegant golden bows, and charming holiday accents. This Our First Christmas Married ornament adds a romantic and meaningful touch to your Christmas tree while celebrating the beginning of a beautiful journey together.
- CUSTOM COUPLE NAMES AND YEAR: Make your holiday decoration truly special by personalizing it with two names and a memorable year. Featuring romantic themes such as Our First Christmas, Mr & Mrs, and First Christmas Married, this custom newlywed ornament creates a unique keepsake to commemorate your wedding year and first holiday season as a married couple.
- THOUGHTFUL CHRISTMAS AND WEDDING GIFT FOR COUPLES: Surprise newlyweds, newly married couples, engaged partners, brides, grooms, husbands, wives, or loved ones with a meaningful personalized Christmas gift. A charming choice for wedding gifts, bridal showers, engagement celebrations, anniversaries, stocking stuffers, and first Christmas gifts for couples.
- CHERISHED CHRISTMAS TREE DECORATION AND KEEPSAKE: Add a personal touch to your holiday decorations with this custom wedding Christmas ornament. Perfect for displaying on Christmas trees, ornament stands, wreaths, mantels, or festive arrangements. A timeless reminder of your first Christmas together that brings back precious memories and celebrates your love year after year.
At Namashops, we are dedicated to ensuring your satisfaction with every order. If there's anything wrong or if you have any concerns about your purchase, simply reach out to our customer service team at contact@namashops.com.
1. Defective/Damaged Orders
1.1 Time Limit
If you encounter any issues with your purchase, please reach out to us within 30 days from the delivery date to be eligible for a replacement or refund. Unfortunately, we cannot process requests beyond this time frame.
1.2 Eligibility
Since each item from Namashops.com is custom-made and printed specifically for you, our return policy only allows for returns or full refunds in the case of a major problem with the received item. You are eligible for returns or full refunds in the following situations:
- The item is significantly different from the description or the preview shown to you.
- The item is damaged due to the fault of our factory or the carrier.
- The item received is not what you ordered.
Please note that there may be a slight difference of up to 20% between the advertised images and the actual item you receive. This difference can occur due to factors such as lighting during photo shooting or variations in monitor display.
For any other cases not mentioned above, we may consider offering a partial refund, excluding the shipping costs.
1.3 How to file a claim
To file a claim, please send us an email with the following information:
- Order number
- Video or photo of the defective product
- For printing errors, include photographs of the error
- For sizing issues, include a measuring tape, stick, or ruler in the photos of items
- If some of the items are missing, provide images of the received item and the detailed shipping label
- If the received item is not functioning properly, provide a video clearly showing the issue.
Our support team will review the photos/videos you provide of the defective item. If eligible, we will send you a replacement product at no extra cost. In rare cases where sending a replacement is not possible, we will fully refund you for the eligible product, including shipping costs.
1.4 Exceptions:
Refunds or replacements are generally not accepted for instances where there may have been unintentional errors on the customer's part, including:
- Incorrect selection of sizes, designs, colors, etc.
- Failure to carefully preview the design, as some of our printing files are automatically generated to match the preview on our website, or failure to provide the personalization.
We kindly request that you carefully review your order before checking out to ensure its accuracy. Please note that refusing the shipment or returning the item at your own expense doesn't guarantee a refund.
2. Lost/ Missing Orders
If you haven't received any updates on your order for over 15 days, please let us know by email. We will investigate the issue to find out why the shipment is delayed. If we determine that the order is lost because of our mistake, we will either send you a replacement or give you a full refund.
However, please keep in mind that we cannot take responsibility if the order isn't delivered due to an incorrect address or if the recipient refuses/forwards it.
3. Replacement/ Refund Process
Since our products are customized with your information, we do not accept returns. You have the option to donate, keep, or dispose of any unwanted items at your convenience. If you require a replacement, the timeframe will follow the same process as a regular order.
In the case of a refund, you will receive a confirmation once the process is complete. Please allow approximately 5-10 days for the refund to be credited back to your account, depending on your bank's processing time.
Please be informed that by placing an order, you are accepting and agreeing to all the terms mentioned above.
